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Sudden Crash After Prologue

Posted: 29 Dec 2019, 04:53
by HOTGHOST69
I'm new so I hope this is the right place for troubleshooting, I'm on windows 10 using intel integrated graphics and the game crashes suddenly after the prologue when the plane's about to take off, I'm pretty sure all my drivers are up to date, any help is appreciated!

Re: Sudden Crash After Prologue

Posted: 29 Dec 2019, 14:51
by vit9696
Hello,

— Are you on the latest version, i.e. 7.1b?
— What is the last message you see before the crash? A video could help here.
— Are you sure that all the files are present and there are no installation issues? Such issues often happen when some file is not accessible.
— Do you get any crash report or an error message? Perhaps there is an onscripter-ru_win_rXXXX.rpt file in the game folder or something similar.

Vit

Re: Sudden Crash After Prologue

Posted: 30 Dec 2019, 12:19
by HOTGHOST69
It is 7.1b, the last message was that prologue screen with the episode title, I ended up unlocking the next episode and using chapter jump but now it's crashing at the point where the cousins are about to look inside the rose garden storehouse. It's always a sudden crash and I don't see anything else in the game folder so I'm redownloading everything right now to see if it works.

Re: Sudden Crash After Prologue

Posted: 30 Dec 2019, 23:11
by HOTGHOST69
I just reextracted everything and it looks like that worked.

Re: Sudden Crash After Prologue

Posted: 31 Dec 2019, 01:13
by vit9696
Glad to hear.